In-person interviews were conducted with NRC project leaders, staff, and faculty at three NRC colleges; and telephone interviews were held with project leaders and staff at the remaining four colleges. These interviews focused on the resiliency support services colleges are providing as part of their work with the NRC, and this Issue Brief reflects our analysis of the interview data.
The Brief is structured as follows:
Section I provides a summary of recent research in the area of support services and student success in community colleges.
Section II provides a description of the ways in which NRC colleges deliver resiliency support services to participants.
Section III identifies best practices in NRC colleges’ approaches to resiliency support services.